RSS

Blog

Smart Computing 6-13

MONTHLY QUOTES:

"The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed."

Henry Ford

"Nothing is so contagious as enthusiasm. It moves stones, it charms brutes. Enthusiasm is the genius of sincerity, and truth accomplishes no victories without it."

Edward Bulwer-Lytton

"The gem cannot be polished without friction, nor man perfected without trials"

Confucius

 

What you need to know about Mobile Websites

 

Ever wondered why most programmers and designers are shifting their focus to the development of mobile applications and designs? Well, the answer lies in the numerous opportunities that mobile phones have offered for businesses in today’s world.

Already successful businesses have taken advantage of the mobile technology to reach the millions of people who use internet-enabled mobile phones. However, like all emerging technologies, there are certain important issues that business owners need to take into consideration when planning to launch a mobile website and which will maximize the benefits of mobile websites.

A mobile website is a website structured to suit the features of a mobile device with added consideration to user convenience. It is important for businesses to consider that mobile websites are different from full websites. Although mobile devices can still open web pages meant for desktops, issues such as speed and accessibility have compelled many businesses to adopt mobile websites. Therefore, it is important that the mobile website open fast and is designed with the size fitting most mobile screens.

In addition, business owners should be aware of the exact specification and relevant features of a mobile based website for their businesses. Mobile devices are personal devices and not all full-website features will be relevant for mobile phones. For instance, typing and increased clicking in mobile phones can be very tedious even with the QWERTY keypad.

As mobile technologies are developing at a rapid pace, it is important that businesses take advantage of this advancement to increase sales. Businesses should take into consideration that similar to full websites, mobile websites require creativity and precision in content to attract and maintain potential customers.

A mobile website is an invaluable tool that any serious business should consider implementing. Mobile websites provide businesses with the opportunity to reach a wide and diverse audience at a more personalized level. Mobile devices are personal and any sent messages are considered personal to consumers which increases the chances of getting a response from potential clients.

Furthermore, mobile devices are accessible from anywhere at any given time, implying that businesses have access to an increased number of users when compared with traditional websites.

Smart Computing 5-13

Windows XP and Office 2003 end-of-life support

 Many companies and businesses around the world, have not yet upgraded from Windows XP and Office 2003. Businesses did not feel the need to upgrade their systems because they have put tremendous pressure on Microsoft to continue supporting an already aged operating system.

 However, within the next year, Microsoft will cease to support its longest ever supported operating system (over 12 years). Microsoft has recently released a statement inviting companies to take a leap towards Windows 8 and Office 2013.
 

 In addition, Windows 8 has an easy-to-use “User Access Control” feature that allows you to control user access and to determine who gets to be a system administrator. In the short term, you will still be able to run Microsoft XP applications as Windows 8 tricks your system into believing that the operating system is still Microsoft XP. However, any newly designed Windows 8 application and will require the newer operating system to be installed.    

 Some of the benefits that Windows 8 offer include a much faster system than Windows XP which can in turn maximize productivity and allow for more high-end programs to run smoothly, if we consider that these programs are problematic when they run on older operating systems. Windows 8 has a much quicker power-off speed than any Windows XP machine.
 
By upgrading to the newer operating systems you will not only protect your company and your employees, but you will also boost productivity. Microsoft’s early announcement of such a decision is actually meant to assist companies begin and successfully complete the transition process with minimal interruption to businesses.

 

 

Hello! We’re pleased to send you this monthly issue of TEK TIPS. It’s our way of saying that you’re important to us and we truly value your business. Please feel free to pass this newsletter on to friends and colleagues. Enjoy!

Monthly Quotes

"Your imagination is your preview of life's coming attractions."

Albert Einstein  

"Don't let the fear of striking out hold you back."

Babe Ruth 

"Our prayers are answered not when we are given what we ask, but when we are challenged to be what we can be"

 Morris Adler

with us:   Our Blog   Facebook   LinkedIn   Twitter

Smart Computing4-13

What’s the best server platform for small business?

 

For quite some time, many small businesses have relied on the Microsoft suite of Small Business Servers (SBS) to build their IT infrastructure and run their businesses. Introduced in 1997 as BackOffice Small Business Server 4.0, SBS have matured into a tightly integrated platform, including the most important services a small company needs: file and printer functions, email, calendar and contact sharing, and document collaboration.

 

The latest edition, Windows SBS 2011, had two versions: Essentials and Standard. The standard SBS 2011 includes Windows Server 2008 R2, Exchange 2010 SP1, SharePoint Foundation 2010, and SQL Server 2008 R2 Express. It has a support capacity of up to 75 users. All core services̶, file and print, email, collaboration, and remote access, run on a single server, with the potential of being extended to additional physical or virtual servers with the Premium Add-on Kit, which is made up of Microsoft SQL Server 2008 R2 and Hyper-V R2.

 

With Microsoft’s decision to discontinue this product back in July of 2012 and if you’re currently running an existing version of Small Business Server, you are certainly wondering about the next upgrade option. Well, here they are:

 

Windows Server 2012 Essentials with an Office 365 Subscription

Windows Server 2012 Standard with an Office 365 Subscription

Windows Server 2012 Standard with Exchange Server 2010

 

With the first two options, you get a local server that handles files, printing, and remote access with email service hosted on the cloud. Basically, the difference between Essentials and Standard is a pre-configured limited set of features and roles limited to 25 users that you get with Essentials. With the Standard edition you get a full-featured server product that is supported for virtualization and more users.

The third option is obviously the most flexible and robust of all three. It is geared towards businesses that need to keep an in-house IT infrastructure and which require the added functionalities provided through the Exchange server.

 

Whether you’ve been considering setting up a new server or upgrading from a previous SBS version, we can help you with the planning, design, implementation, and migration phases of your IT solution. Give us a call and we’ll be happy to discuss your requirement.

Monthly Quotes

"Success is often the result of taking a misstep in the right direction."

Al Bernstein

"You cannot control what happens to you, but you can control your attitude toward what happens to you, and in that, you will be mastering change rather than allowing it to master you."

Brian Tracy

"Success is not measured by what a man accomplishes, but by the opposition he has encountered and the courage with which he has maintained the struggle against overwhelming odds."

Connect with us:   Our Blog   Facebook   LinkedIn   Twitter

Smart Computing 2-13
     

   FEBRUARY 2013  

 Do you have a Business Continuity Plan (BCP)?

If you answered NO to the above question, you are not alone and you are one of the many businesses that do not have a Business Continuity Plan (BCP). Even companies that have a BCP, do not periodically update it or verify its accuracy, leading to an outdated and ineffective plan.

This is a sad but true fact. Building an effective, real-saver BCP is time consuming. However, the most basic BCP is definitely a better alternative to having none.

Minimally, a BCP binder should be compiled. It will include the company employees’ names, addresses, emails, and phone numbers. In the same binder, you can include vital business information, such as a copy of the phone bill showing the company phone numbers and a copy of the company’s insurance policy.

In addition, think about including an easy step-by-step plan of action that will help the business quickly restore its activities in order of importance and within the required timelines. For example, think about the first thing you would do, if your main office becomes unusable for whatever reason. It would most likely be to forward you company’s phone and fax lines to an alternate number so that communication with your clients and vendors is not disrupted and is immediately restored.

Another important element you might want to consider is where you store your back-up files. If these are stored off site, which is highly recommended, a step-by-step procedure detailing how the data will be restored is required. This includes:

  • Purchasing hardware (specifications),

  • Making a decision as to where the hardware setup location would be (alternate recovery site),

  • Identifying those employees who make up the recovery team, and

  • Determining the channel of communications to be used under such circumstances (personal phones, pagers and emails) etc.

And remember, these are just few examples of the things you need to consider when planning a BCP.

If you are seriously considering the development of BCP, you will want to ensure that all your business elements and processes are included in the BCP.

You might also think that you will not be able to engage in this daunting task by yourself. And you are right. A sound business recovery process involves the coordinated efforts of different aspects of Information Technology (IT) and Information Management (IM). It is important that your consultation with any IT expert ensures your BCP is not only sound and viable, but also largely based on your BCP goals. To setup an IT consultation about developing and deploying your BCP, please give us a call and we’ll be happy to assist you.

Twitter Marketing 101

When it comes to marketing a business through Twitter, there are 2 camps: those that get it and those that don’t care.

 If you consider yourself a member of the second group here are some simple ideas and tips on using twitter to market your business.

 Setup a twitter-dedicated account for your business and keep it separate from your personal account. Use twitter@[your-company-name].com to make tracking and delegating your Twitter marketing tasks easy.

 Before you start tweeting, search Twitter for keywords that are key to your business, such as “Pizza New York” or “Houston Lawyer”. Respond to questions and inquiries and mention your business name and URL. Even if you don’t get a lead right away, your tweet will “live” in the Tweetosphere and other potential clients will be able to see for an extended period of time.

 Post at least 1 tweet per day. Make it relevant to your business and industry. It could be about helpful tips to your potential buyers, quotes, and interesting news articles pertaining to your business and/or industry. Make it informative and useful.

 As you gain followers, tweet offers and special promotions to get buyers into your store or website.

Build relationships with key active tweeters in your community to increase your reach in the future.

Smart Computing 1-13

"Advice for using technology better, faster, and smarter"

 

Business Computing Tip-of-the-Month:

Is your business ready for an EDMS?

An electronic-document management system (EDMS) is an off-the-shelf software and a document management portal and repository to manage electronic information within an enterprise.

The benefits of EDMS are numerous, just to name a few:

1-       Reduced paper storage and filing requirements.

2-       Improved document workflow within the organization.

3-       Faster search and document retrieval capacity.

4-       Improved redundancy and disaster recovery.

 From a conceptual perspective, an EDMS consists of different features:

1-       Document capture: This is the point of entry into the EDMS, such as scanners, fax, emails, email attachments, file uploads etc.

2-       Document types: The different types of documents that have to be created, updated, and maintained throughout the documents lifecycles.

3-       Document workflow: This is the process documents follow from one department (or employee) to another. It also determines the different flags that can be associated with documents at each stage; and consequently dictate the flow of the document.

4-       Document policies and control: This process provides different user and document access and control levels according to user and/or company policies.

When it comes to choosing and implementing the right EDMS for your business, you need to consider the following factors:

1-       User adoption: This is probably the biggest implementation challenge. If your employees do not buy into the value and implementation of the chosen EDMS, then it’s of no value. When considering EDMS packages, audit your existing processes and systems in order to understand how an EDMS can help you.

2-       Integration: Some EDMS will integrate with your existing CRM and accounting applications and some won’t. Integrated EDMS are of course better, because they reduce information silos, provide a better user experience, and they easily integrate with existing workflows.

3-       Cost: This goes without saying, depending on the scope of the project, the cost can substantially vary especially when you factor in soft costs, such as implementation and training.

4-       Compliance: You must ensure that your EDMS meets, if not exceeds, your existing paper-based compliance and regulatory requirements.

Any EDMS implementation starts with a well-planned strategy. That is why it’s essential for you to seek the advice of an IT expert that will help you analyze, plan, and implement the EDMS that is right for your business. Give us a call and we will be happy to discuss your requirements.

3 Productive Outlook Add-Ons for 2013

As we’re starting and planning for the New Year, there’s no better time to consider enhancing your Outlook arsenal with some cool add-ons that will help boost your productivity. Below, are 3 add-ons that will help you do just that:

1- Simply File: This is just an amazing add-on for the folder organizing fanatics. Once installed, it analyzes the content of your Outlook folders and when you’re ready to file messages, it will auto-suggest and file them for you with one shortcut, no more dragging and dropping madness!

www.techhit.com

 - ClearContext: Is your mailbox out of control? ClearContext helps you categorize, file, and screen emails. You can also do some really neat tricks with your inbox, such as deferring emails to get them out of sight for a determined period of time. Create and associate emails with projects, unsubscribe from threads you no longer wish to follow, and many other great features.

www.clearcontext.com

 3- Trogbar: This software goes a little beyond the add-on territory. It integrates with Outlook, but has a separate interface. It automatically organizes and prioritizes your tasks, calendar items, and the all-important emails that you need to work on.

www.priacta.com

 
 
  Connect with us:   Our Blog

Share These Tips on Facebook

  LinkedIn
 

© 2013 PCwizardsRus.com. All rights reserved.

Smart Computing 12-12

"Advice for using technology better, faster, and smarter"

Home Computing Tip-of-the-Month:

Anti-virus and malware programs – Differences between them and where to get freeware!

When it comes to computer jargon, there are tons of different terms that many use interchangeably and improperly. One common misconception is the idea that a virus and a malware are the same thing and that an antivirus program will rid a computer of both. Unfortunately that’s not true.

What is malware?
Malware is a broad term that encompasses a vast amount of malicious programs designed to infect or harm a computer. Such malware includes viruses, adware, spyware, worms, and more. They all have different methods but each one has a specific target: to infect your computer.

What is a virus?

As mentioned earlier a virus is actually a type of malware, but it’s quite different than the rest of the malwares. A virus’s intent is to infect your computer and cause problems (ie crashing it, preventing programs from opening, and more), but where it differs is that a virus can spread and replicate itself. Much like viruses that infect humans, the longer a virus is on a computer infecting it, the more replicas it will make of itself and the harder it will be to kill.

How to get rid of malware and viruses

An antivirus program targets viruses completely while a malware program searches for a broad spectrum of malicious programs. Fortunately for you there are tons of free programs available that should effectively clear up your computer from any type of malware! Check below for the top free antivirus programs and free malware programs.

Antivirus Programs:

AVG Free
Avast!
Comodo

Malware Programs:


Malwarebytes
Spybot Search & Destory
Combofix

Free antivirus download and removal

Share These Tips on Facebook

 

Business Computing Tip-of-the-Month:

Running command prompt – Various reasons, commands, and more!

You may think that using command prompt is for tech savvy computer junkies, but that’s just not true! Command prompt is simple and, with a few well versed commands, you can effectively solve a variety of simple errors that left you previously befuddled!


So what is command prompt?
Command prompt is on all Windows Operating Systems and is a way for a user to directly input a command for it to be executed by the computer. The actual file name is cmd.exe and you may often see the command prompt abbreviated as just cmd.

How to find command prompt

To open up the command prompt screen simply go to your “Start Menu”, and type in “cmd” or “command prompt” in the search bar. Once you do you will see the filtered results pull up the command prompt program then, from there, simply double click and a black screen with white lettering will appear.

Why use command prompt?
Using command prompt is simple and can help you with a variety of issues such as failure to connect to the internet and website loading problems. Additionally you can also find out data on your computer from command prompt so you can then take that data and use it to pinpoint a specific reason for an issue you are having.
Simple commands and their uses

Ipconfig/release – this command will release the ip and is followed by the second command in our list to renew it and hopefully fix internet connection errors.

Ipconfig/renew – this command follows the previous one in hopes of resolving internet issues.

Copy files - cp /files/or/directories/to/copy  /directory/to/copy/to/  This allows you to copy a directory and all sub directories to a new place!

DEL – DEL is used in conjunction with a file name or directory name to delete what is specified. For example the cmd line: DEL <Virus.exe>   will delete the virus.exe program!

Print – Simply typing Print <Filenamehere> will automatically print whatever file it was you selected.

There are hundreds of different commands for the cmd prompt with some being quite complex! Here we’ve only listed a handful but it gives you the idea of the capabilities of command prompt and how it can help you!

Share These Tips on Facebook

 
 
  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter
 

© 2012 PCwizardsRus.com. All rights reserved.

Smart Computing 9-12

"Advice for using technology better, faster, and smarter"


Home Computing Tip-of-the-Month:

"Mobile Device Security Risks"

When most people think of hackers they tend to visualize coders breaking into the networks of businesses or hacking government servers with the hope of making money from the victims. What about mobile device risks? Isn't it possible to hack them as well? The average consumer goes through great lengths to protect their home and work computers from viruses, but many ignore the possibility of their portable devices being attacked.

With many technology experts predicting that consumers will access the internet through a mobile device more than they do through a desktop computer within the next 5-10 years, mobile devices will become more and more likely to be attacked.

Here are 10 ways to keep your mobile devices safe:

  1. Don't download any games or apps that do not ask you for permission to disclose specific access to your device and data.
  2. Protect each device with a strong password and change it at least once every 6 months.
  3. Don't "jailbreak" your device if at all possible, since doing so can make it more vulnerable to an attack.
  4. Download the free Avast security software for Android.
  5. Set your Bluetooth settings to "non-discoverable".
  6. Enable GPS to enable you to find the device if it gets lost.
  7. Use a remote-wiping feature if you lose your device.
  8. Scan the device periodically for malware. You can do this through antivirus software on your PC.
  9. Only download from trusted sources.
  10. Enable tablet security by utilizing AES 128/256-bit encryption and make a backup copy of all data stored on another device.

Share These Tips on Facebook

 

Business Computing Tip-of-the-Month:

"3 Ways Tablets Make Small Businesses Faster and Leaner"

The phenomenon of tablets in the marketplace is full of opportunity for businesses of every size.

We're not ready to predict the demise of the laptop computer, but are hinged screen/keyboard combos the only platform for serious mobile work? No way! Here are 3 reasons why…

  1. For content creation, simply add a keyboard

    We all know how great tablets are for consuming content. With just a tap of a button you're instantly connected to web pages, YouTube videos, apps, etc. This could lead some to think that tablets are only good for leisure consumption; that they're not ideal for creating content, such as spreadsheets, powerpoint presentations, documents, and other necessities of business life, but that is near-sighted.

    Don't get us wrong, we understand that tablets' on-screen keyboards are not the easiest to use; however, there's a wide range of Bluetooth keyboards available that turn your tablet into a lean, mean, writing machine.

    You might be asking yourself "well if I'm going to add a keyboard to a tablet, why not just buy a laptop?" The next two reasons will tell you why…

  2. ARM = ultra-light + long battery life

    PC and MAC laptops are built around the Intel processor, using chips from Intel or AMD. This makes them hot, heavy and thirsty for battery juice. Modern laptops are improving, but still remain worlds away from their tablet sisters.

    Tablets, for the most part, have broken away from this Intel tradition, by adopting chips designed by ARM. One big result of this migration is that tablets use much less power, especially when idle. This coupled with modern battery technology gives tablets a 10-hour life and weeks of standby, which means you can get more work done on the fly.

  3. Cellular data: by design

    Most tablets of today are seamlessly integrated with 3G and 4G/LTE networks allowing you to switch to and from Wi-Fi without any noticeable interruption.

    This is a much better setup than the awkward the add-on sticks for laptops, since cellular data was designed right into tablets from the very beginning. So there is no excuse to not getting your presentation finished on time.

Share These Tips on Facebook

 
 
  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter
 

© 2012 PCwizardsRus.com. All rights reserved.

Smart Computing 8-12

"Advice for using technology better, faster, and smarter"


Home Computing Tip-of-the-Month:

"How to Install a Wireless Printer"

Wireless printers are increasingly popular. If you are armed with the details of your wireless network, and if you follow the printer's installation procedure attentively then installation and use are very easy.

Prep Work

There are two pieces of information that you must have before you start installing a printer including the following:

  •  The name--or SSID--of your network
  •  The password if the network is secured

When choosing a place to put your printer, keep the following in mind:

  • Place the printer within range of the wireless router or repeater
  • Look out for any large metal objects, including building elements such as girders and even screen doors or windows, as they will interfere with the wireless signal
  • Watch for too many closed doors or walls in between the printer and the router, as that will degrade the signal

If your wireless signal is weak or intermittent, move the printer closer to your wireless router and avoid obstructions.

Manual Installation: Tips for Success

In most cases, your printer's installation software will take care of the IP address and firewall settings.  If this is not the case, and you have to install a printer manually, you need to know the following information:

How to Set the IP address

An example of an IP address is the following: 192.168.1.120. By default, your router generally assigns IP addresses that generally stay the same, but if your network uses DHCP, they might be reassigned when you attach new devices to the network. Almost always, if your printer's IP address changes, your network will lose track of the printer and you won't be able to print.

To ensure that your printer always gets the same IP address, you can do the following:

  • Assign a static IP address via the printer's control panel or Web-based configuration pages.
  • Note the static IP address for future reference, as you will no longer find it in the DHCP table

How to Adjust your Firewall Security Setting

If a firewall's security is set too high, it may prevent your printer from talking to your router or PC. To prevent this from happening disable the firewall to see if it's the problem. If it is, try adjusting its security settings to a lower level.

Share These Tips on Facebook

 

Business Computing Tip-of-the-Month:

"6 Cyber Security Tips for Small Businesses"

Broadband and information technology are a smart way to increase productivity and efficiency. Although broadband and information technology are useful, businesses need a cyber security strategy to protect their own business, their customers, and their data from growing cyber security threats.

The following are tips to put a cyber security strategy in place:

  1. Employee Training in Security Principles
    Create rules of behavior describing how to handle and protect customer information and other vital data. Make the penalties clear for violating business policies.
  2. Protect Information, Computers and Networks from Viruses
    Install, use and regularly update antivirus and antispyware software on every computer used in your business.
  3. Install Firewalls for Internet Connections
    A firewall is set of related programs that prevent outsiders from accessing data on a private network. Install and maintain firewalls between your internal network and the Internet.
  4. Update Software for Operating Systems and Applications
    Operating system vendors regularly provide updates to their products to correct security problems and improve functionality.
  5. Make Backup Copies of Important Business Data and Information.
    Regularly backup the data on every computer used in your business. Critical data includes word processing documents, electronic spreadsheets, databases, financial files, human resources files and accounts receivable/payable files. Backup data automatically if possible, or at least weekly.
  6. Require individual user accounts for each employee
    Setup a separate account for each individual and require that strong passwords be used for each account.

Share These Tips on Facebook

 
 
  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter

© 2012 PcWizardsRus.com. All rights reserved.


"Advice for using technology better, faster, and smarter"


Home Computing Tip-of-the-Month:

"How to Install a Wireless Printer"

Wireless printers are increasingly popular. If you are armed with the details of your wireless network, and if you follow the printer's installation procedure attentively then installation and use are very easy.

Prep Work

There are two pieces of information that you must have before you start installing a printer including the following:

  •  The name--or SSID--of your network
  •  The password if the network is secured

When choosing a place to put your printer, keep the following in mind:

  • Place the printer within range of the wireless router or repeater
  • Look out for any large metal objects, including building elements such as girders and even screen doors or windows, as they will interfere with the wireless signal
  • Watch for too many closed doors or walls in between the printer and the router, as that will degrade the signal

If your wireless signal is weak or intermittent, move the printer closer to your wireless router and avoid obstructions.

Manual Installation: Tips for Success

In most cases, your printer's installation software will take care of the IP address and firewall settings.  If this is not the case, and you have to install a printer manually, you need to know the following information:

How to Set the IP address

An example of an IP address is the following: 192.168.1.120. By default, your router generally assigns IP addresses that generally stay the same, but if your network uses DHCP, they might be reassigned when you attach new devices to the network. Almost always, if your printer's IP address changes, your network will lose track of the printer and you won't be able to print.

To ensure that your printer always gets the same IP address, you can do the following:

  • Assign a static IP address via the printer's control panel or Web-based configuration pages.
  • Note the static IP address for future reference, as you will no longer find it in the DHCP table

How to Adjust your Firewall Security Setting

If a firewall's security is set too high, it may prevent your printer from talking to your router or PC. To prevent this from happening disable the firewall to see if it's the problem. If it is, try adjusting its security settings to a lower level.

Share These Tips on Facebook

 

Business Computing Tip-of-the-Month:

"6 Cyber Security Tips for Small Businesses"

Broadband and information technology are a smart way to increase productivity and efficiency. Although broadband and information technology are useful, businesses need a cyber security strategy to protect their own business, their customers, and their data from growing cyber security threats.

The following are tips to put a cyber security strategy in place:

  1. Employee Training in Security Principles
    Create rules of behavior describing how to handle and protect customer information and other vital data. Make the penalties clear for violating business policies.

  2. Protect Information, Computers and Networks from Viruses
    Install, use and regularly update antivirus and antispyware software on every computer used in your business.

  3. Install Firewalls for Internet Connections
    A firewall is set of related programs that prevent outsiders from accessing data on a private network. Install and maintain firewalls between your internal network and the Internet.

  4. Update Software for Operating Systems and Applications
    Operating system vendors regularly provide updates to their products to correct security problems and improve functionality.

  5. Make Backup Copies of Important Business Data and Information.
    Regularly backup the data on every computer used in your business. Critical data includes word processing documents, electronic spreadsheets, databases, financial files, human resources files and accounts receivable/payable files. Backup data automatically if possible, or at least weekly.

  6. Require individual user accounts for each employee
    Setup a separate account for each individual and require that strong passwords be used for each account.

Share These Tips on Facebook

 
 
  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter

© 2012 PcWizardsRus.com. All rights reserved.

Smart Computing 7-12

"Advice for using technology better, faster, and smarter"


Home Computing Tip-of-the-Month:

"6 Tips for Adjusting Your PC to Make Students' Concentrate Better"

A student's concentration can be improved by reducing the number of screen elements competing for a student's attention.

  1. How to Clean and Organize the Desktop
    Cleaning up the clutter on the desktop can immediately help students focus better on the task of reading or typing. You can easily remove unnecessary icons on cluttered desktops to improve the amount of focus a student will have.

  2. Use Appropriate Colors and Themes for Desktop
    Changing the colors and themes to something calming can support a student's focus. You can create a calming theme in Windows or help the students create themes that work for them.

  3. Full Screen Reading Feature
    Recent versions of Microsoft Word include a Full Screen Reading view that fills the whole screen, making it easier to see the text and helping to eliminate or minimize other distractions.

  4. Spelling and Grammar Tool
    The Spelling & Grammar tool is a great feature for students. It allows students to check all spelling and grammar in a file and proof their text for possible mistakes. The Thesaurus feature suggests alternative choices when you click an individual word or phrase.

  5. Use Speech Recognition
    There are now features on PCs that allow students to talk about their ideas instead of having to type them. Speech Recognition comes in Windows 7 and Windows Vista, and it lets a student speak to the PC, dictating ideas or entire essays onto the computer. A headset and about an hour and a half are needed to set up the voice and speech recognition on the PC.

  6. Using Microsoft OneNote
    This versatile note-taking program enables students to easily take and store notes. OneNote offers both of these capabilities, plus it lets students mark notes with a variety of visual cues.

Share These Tips on Facebook

 

Business Computing Tip-of-the-Month:

"How to Improve Customer Service By Using the Cloud"

Customer Service
Customer service is one of the most hated things by consumers. One way to deal with providing quality customer service is to use Cloud-based services.

Cloud-based services and applications are now starting to reduce this customer service nightmare, allowing small business owners to affordably improve the customer experience with tools and features that people love, including social media and mobile device applications.

Why Customer Service Management (CSM) Important

According to a ClickFox survey:

  • Over 50% of unhappy customers are likely to post negative information regarding their experience to others in their social circles.

  • More than 1/3 of disgruntled customers are likely to stop doing business with a company they feel wronged them.

  • Furthermore, 60% of consumers who are exposed to these negative comments in social media are strongly influenced by them. In other words, most people will avoid your company if their friends tell them to do so.

This presents a double-edged sword in that it amounts to lost profits from potential customers who no longer will consider doing business with you, as well as giving you a marketing nightmare in forcing you to overcome competitors' advertising messages in addition to negative perceptions and bad word-of-mouth.

Cloud Solutions
Placing your customer service in the cloud better meets the expectations of customers who are increasingly connected to the web via mobile devices and, therefore, expect instant answers.
Businesses can enable this migration of customer service functions with an ever-increasing list of services, including the following:

  • Zendesk
  • Service Cloud
  • Desk.com
  • Parature
  • Zoho

Cloud Benefits
According to a Frost & Sullivan report, one 500-seat cloud-based implementation provides up to twice the cost savings of a 100-seat dedicated center over a five-year period.
There are other advantages of cloud CSM, such as the following:

  • Cloud eliminates server equipment and maintenance costs
  • Cloud improves agent productivity and first contact resolution rates
  • Cloud achieves scalability by adjusting agent numbers as required
  • Cloud reduces call volume, through social media and self-service elements

Share These Tips on Facebook

 
 
  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter
 

© 2012 PcWizardsRus.com. All rights reserved.

Smart Computing 6-12

"Advice for using technology better, faster, and smarter"


Home Computing Tip-of-the-Month:

"Upgrade From Windows XP Before Support Stops"

April 8, 2014 marks the retirement date for the world's longest-ever supported operating system, Windows XP.

This means that newly discovered security holes will not be patched by Microsoft. As a result, over time, the operating system will become increasingly insecure for users. That date also marks the end of support for Office 2003, so if you're running both, you've got a lot of upgrading to do.

According to Conceivably Tech the market of OS users supporting Windows XP is about 38% of the market. That means that almost one in ten people need to be made aware of the risks of using XP after April 2014.

The best option for users interested in upgrading is Windows 7. It took a lot of inspiration from Apple, and once you get used to the slight changes it all feels much more productive and useful.

Microsoft has written a farewell post here, although it's nowhere near as sentimental as we'd have liked. The majority of computer users in the world would have seen Windows XP for a large portion of their computing life, and it seems somewhat sad to see it go. What do you think?

 These Tips on Facebook

 

Business Computing Tip-of-the-Month:

"Top Reasons Why Your Company Should Use Microsoft Office 365"

Microsoft Office 365 is leading the pack in terms of cloud technology. Office 365 includes Exchange Online, SharePoint Online, Lync Online, and Office Professional Plus enabling companies to choose an option that best suits its needs. The following are reasons why your company should use Microsoft Office 365.

Offers Access Anywhere
Office 365 allows you to be able to use multiple devices to access information such as the following:

  • Email
  • Documents
  • Contracts
  • Many More

Retrieving such information is made possible by allowing users to log into a Web Access site.

Offers Dependable Reliability
Microsoft guarantees an efficient functioning of Office 365 with a 99.9% SLA that will pay you back in cash if there is any significant downtime.

Offers the Alibility of Collaboration
Lync Online offers powerful collaboration tools including the following:

  • Video conferencing
  • Screen sharing
  • Presence awareness

All of these allow small businesses to compete with larger corporations that have been using unified communication tools for years.

Versatility
Office 365 allows you to pick and choose only the most necessary pieces specific to your users' needs. This makes the everyday management of Office 365 easier for individuals in different departments.

 These Tips on Facebook

 
 
  Connect with us:   Our Blog   Facebook   LinkedIn   Twitter

© 2012 PCwizardsRus.com. All rights reserved.